Terms and Conditions for Ember & Scent®

Welcome to Ember & Scent®. By accessing and using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By using our website, https://www.emberandscent.co.uk (the “Site”), and any associated services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Site or our services.

2. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised terms.

3. Use of the Site
You agree to use the Site and its services only for lawful purposes and in accordance with these Terms. You must not:

Violate any applicable law or regulation

Interfere with or disrupt the Site or any related servers, systems, or networks

Distribute or transmit any harmful code, malware, or viruses

Attempt to gain unauthorised access to any area of the Site or user accounts

4. Account Responsibility
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@emberandscent.co.uk of any unauthorised use or suspected breach of your account.

5. Intellectual Property
All content on the Site — including but not limited to text, graphics, images, product descriptions, logos, branding, and layout — is the property of Ember & Scent® or its licensors and is protected under applicable intellectual property laws.

Ember & Scent® is a registered trademark. You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on the Site without our express written permission. Use of our trademark without authorisation is strictly prohibited.

6. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate and up to date. However, we do not guarantee that all information on the Site is error-free. We reserve the right to correct any errors, inaccuracies or omissions and to update product information at any time.

7. Orders and Payments
By placing an order through the Site, you agree to provide accurate, complete, and current information. Payment must be made in full at the time of purchase. We reserve the right to cancel or refuse any order at our sole discretion.

8. Shipping and Returns
Shipping and returns are governed by our separate Shipping & Returns Policy, which forms part of these Terms. Please review that policy for information on delivery times, shipping charges, and our return/exchange procedures.

9. Limitation of Liability
To the fullest extent permitted by law, Ember & Scent® shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or its services. Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

10. Indemnification
You agree to indemnify, defend, and hold harmless Ember & Scent®, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or any violation of these Terms.

11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland, United Kingdom. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

12. Severability
If any provision of these Terms is deemed unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: info@emberandscent.co.uk