Accessibility Statement for Ember & Scent®

At Ember & Scent®, we are committed to making our website accessible and inclusive for all users, including those with disabilities. We believe in providing a digital experience that is welcoming, functional, and usable by everyone.

1. Our Accessibility Commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — an internationally recognised standard for digital accessibility. These guidelines help ensure our content is accessible to a broad range of users, including those with:

Visual impairments

Hearing difficulties

Motor or mobility limitations

Cognitive or neurological conditions

2. What We're Doing
We are actively working to improve the accessibility of our website by:

Conducting regular reviews and audits

Ensuring compatibility with assistive technologies such as screen readers and voice navigation

Providing consistent page structure and easy-to-use navigation

Using meaningful alternative text for images and non-text content

Maintaining good contrast, font legibility, and responsive design across all devices

3. Third-Party Content
While we strive to ensure full accessibility across our own website, we cannot guarantee the accessibility of third-party tools, widgets, or external websites linked from our pages.

If you encounter an issue with third-party content, please let us know so we can explore accessible alternatives or raise it with the provider where possible.

4. Alternative Formats
If you need content from our website in an alternative format — such as large print, audio, or another accessible version — please contact us. We will do our best to provide what you need as promptly as possible.

5. Compatibility
Our site is built to be compatible with a wide range of modern web browsers and devices. If you are having trouble using the site with your preferred technology or browser, please let us know — we’re here to help.

6. Legal Compliance
This statement is made in accordance with the Equality Act 2010 and the Accessibility Regulations 2018 (Websites and Mobile Applications No. 2). While these regulations are specific to public sector bodies, we voluntarily adopt these best practices to ensure fair access for all visitors.

7. Feedback & Contact
We welcome your feedback. If you encounter any accessibility barriers or have suggestions for improvement, please contact us: info@emberandscent.co.uk

Your input helps us create a better experience for everyone.

Thank you for helping us make Ember & Scent® more accessible and inclusive.